We want you to be satisfied with your shopping experience at mojkr.com. If you are not happy with your purchase, please review our Refund/Return guidelines below.

1. Eligibility for Refunds

You are eligible for a refund if:

• The product is damaged, defective, or incorrect on delivery.

• You contact us within 7 days of receiving your order.

• The item is unused, in original packaging, and in the same condition as delivered.

2. Non-Refundable Items

Refunds will not be granted for:

• Products damaged due to customer misuse

• Items without original packaging

• Items returned after 7 days

• Sale/discounted items (unless defective)

3. Return Process

To request a return:

1. Contact us at contact@mojkr.com

2. Provide your order number and issue details

3. Send pictures/videos of the damaged/incorrect product

4. Our team will guide you through the return process

4. Refund Method

Once your return is approved:

• Refund will be issued to your original payment method or bank account.

• Processing time: 3–10 business days

5. Order Cancellation

• Orders can be cancelled within 2 hours of placing.

• Once shipped, cancellation is not possible.

6. Contact Us

For refund-related queries:
📩 Email: contact@mojkr.com